A Flintshire care home has addressed a previous Priority Action Notice and received 'Good' ratings across the board following its latest inspection.
Bryn Edwin Hall Residential Home, on Northop Road in Flint Mountain, has been rated 'Good' for well-being, care and support, environment, and leadership and management by Care Inspectorate Wales (CIW).
Inspectors said management oversight had strengthened since the previous inspection, including improved analysis of service information, stronger quality assurance arrangements and greater scrutiny of key areas of service delivery.
CIW also confirmed a Priority Action Notice issued at the previous inspection had been addressed.
No areas for improvement were identified following the latest inspection and no new Priority Action Notices were issued.
Bryn Edwin Hall is operated by Amber Care Ltd and is an adult care home without nursing provision, registered for 35 places.
It provides care and support for people living with dementia, those requiring short breaks or respite care and people with mental health needs.
The inspection visits took place between August 26 and September 23.
Inspectors reported 'numerous positive and respectful interactions' between staff and people living at the home, saying staff knew them well and understood their individual preferences, routines and support needs.
Staff were observed engaging people in conversation and everyday activities, while people had opportunities to take part in social, recreational and meaningful activities.
The report also highlighted the home's 'Daily Sparkle' approach, which CIW said ensures people receive dedicated one-to-one engagement, with inspectors seeing records of individual sessions tailored to people's interests.
People can also take part in trips into the community, while relatives told inspectors that staff made considerable efforts to encourage social opportunities while respecting people's wishes and preferences.
CIW found people received care and support informed by assessment and care planning arrangements, with records containing detailed information on areas including health, wellbeing, communication, nutrition, mobility and personal outcomes.
Inspectors said people's health needs were reviewed on an ongoing basis and staff worked proactively with professionals to support people's changing needs.
The home's environment was also rated 'Good', with communal areas described as clean and welcoming.
Bedrooms viewed during the inspection reflected people's individuality and personal preferences, while outdoor areas were well maintained and provided opportunities for people to spend time outside and take part in gardening activities, including growing vegetables.
Some maintenance issues were identified, particularly in parts of the premises not routinely accessed by people living at the home.
However, CIW said management responded positively to the issues and demonstrated that appropriate action had been taken.
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Under leadership and management, staff described managers as approachable, supportive and responsive, while inspectors observed sufficient staffing during the inspection.
CIW said progress had been made since the previous inspection, although there remained opportunities to further strengthen some governance processes, particularly around privacy, data management and evidencing the effectiveness of systems used within the service.
The manager and Responsible Individual acknowledged these areas and committed to introducing measures to address them.
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