CONCERNS have been voiced by residents in a town set to lose a high street bank. 

The Leader reported last week that the Lloyd branch in Shotton is closing its doors in March, 2024 - leaving the nearest available branch in Mold. 

The banking group said the move to close the branch is due to growing numbers of people banking online. 

However, residents have raised concerns that its closure will heavily impact people who aren't confident or comfortable banking on the internet. 

After news of the closure was posted on social media, dozens of people commented expressing their sadness and concern. 

One person said: "Such a shame, no consideration for the elderly who don't have access to online banking. It's killing the High Street."


Another added: "So sad. I use the bank all the time. I had a conversation with one of the ladies in there that I like the face to face service. Very sad indeed."

A further said: "Disgusting to think there will be no counter service for customers needing support or help with banking.

"Some don't have facility to do online banking etc, some don't want to, some don't have the transport to go elsewhere. What are they supposed to do?

"A lot of people will talk with their feet and move elsewhere."

A Lloyds Bank spokesperson said: “As many customers now choose to bank online or through their mobile app, visits to our Shotton branch have fallen over recent years. 

"The local Post Office offers everyday banking, with cash also available at close by free-to-use ATMs, alongside other ways to bank such as online, phone and mobile banking services.”

In the run up to the branch closure, Lloyds said branch staff will be on-hand to offer support and guidance on the ways customers can bank with them.

After the branch closes, Lloyds said it will have a community banker visit the area, who will continue to offer face-to-face targeted support for as long as the community needs it.

It will discuss with local communities which locations would be appropriate for their community banker to set up in, and on which days.