PATIENTS are facing "extremely long waits" at A+E at the Maelor Hospital, as the health board urges people to help. 

On Monday evening (November 20) Betsi Cadwaladr University Health Board put out a statement saying the emergency department at the Maelor was very busy. 

They also asked members of the public for their support and to choose the most appropriate place to access care, ensuring the emergency services are available for those that need them. 

A+E remains extremely busy today (November 21) and the health board is reminding people of alternative ways to access healthcare.

Ian Donnelly, Integrated Health Community Director of Operations (East), said: “Our Emergency Department at Wrexham Maelor Hospital remains very busy and people may face extremely long waits.

"We would urge people to choose the most appropriate place to access care and support at this time to help avoid any delays and also to ensure our specialist emergency services are available for those who need them most.”

Ahead of the winter pressures, the health board discussed the various services people can use instead of A+E.

Adele Gittoes, interim executive director of operations for Betsi Cadwaladr University Health Board, said: "Our core message to the public is ‘help us to help you’ and please attend the most appropriate service for their healthcare needs including their local Minor Injuries Unit (MIU) in Mold and Holywell, pharmacy, GP and dental services.

"Community pharmacies can also provide expert advice and guidance about treating common ailments, conditions and their symptoms."


If you're unsure of where to go please contact NHS Wales 111 for advice or visit the Health Board’s website.

The NHS Wales 111 Option 2 urgent mental health support is also now available for people to call 24 hours a day, seven days a week. 

Mold Community Hospital Minor Injuries Unit is now open on Saturdays 8am-6pm and the MIU in Holywell Community Hospital is open seven days a week 8am-8pm.