WREXHAM Trading Standards are warning people not to fall for a scam after receiving new reports of people receiving official-looking emails, claiming to be from the Driver and Vehicle Licensing Agency (DVLA).

The emails say “some irregularities” have been found, and ask people to follow a link to update their details.

Trading Standards sayL "This is a scam!

"Please be aware that this is a scam and don’t click on any links within the email."

The scam email states: “You are required to update your profile to its latest form to avoid termination of your motoring licence. You must use your valid and official information to complete this form. Using any nicknames or short-addresses can lead to rejection of this update.”

People are then asked to click a link, which takes you to a form to enter your personal information, and set up or renew your payment information. Do not get tempted into doing this…they are after your personal information to scam you.

Cllr Hugh Jones, Lead Member for Communities, Partnerships, Public Protection and Community Safety, said: “Scam emails of this type are reliant on scaremongering people into making poor, rash decisions. People need their driving licence for many reasons, such as work commitments, and this email intends to cause panic and lead someone into making a bad decision they will regret.

“Please don’t get caught out, and be extra cautious about giving out any personal information. Always take the time you need to identify whether something could be a scam first. If still you’re not sure, get in touch with the brand or company directly.”


  • STOP – Taking a moment to stop and think before parting with your money or information could keep you safe.
  • CHALLENGE – Could it be fake? It’s OK to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
  • PROTECT – Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.

How to deal with suspicious emails

The National Cyber Security Centre (NCSC) created the Suspicious Email Reporting Service which makes it easy for people to forward suspicious emails to them.

The NCSC will then analyse the suspect email and any websites it links to.

If you have received an email which you’re not quite sure about, you can forward it to the Suspicious Email Reporting Service by emailing report@phishing.gov.uk