BUSINESS owners fear they are facing closure after losing thousands of online sales overnight.

Carl Stratton, operations director at F-JAS Ltd in Flint which sells fragrance products, said PayPal has banned his company's accounts for life after saying it had breached the company’s conditions but had not explained how.

The business was set up by Daniel Farrell in 2014 shortly after his father died and he was joined in the venture by his best friend, Mr Stratton, in 2016.

Mr Stratton said: “It’s not easy for new companies to make money and this has taken a large percentage of sales almost immediately and we’re potentially facing closure.

“We are being bailed out by family members putting up their own money to try to support us.

"We have been let down by large companies so many times or they’ve done something that could kill our business overnight."

PayPal is a company which operates in online payments and money transfers.

A spokesman for the company said: “Due to the nature of the case, we cannot publicly comment in accordance with our privacy policy.

“Our customer service team will be happy to discuss this issue further directly with the customers.”

F-JAS Ltd is managed by Mr Stratton, Mr Farrell and his wife Sian.

Mr Stratton said: “These problems do affect you and Dan has been demoralised by the whole thing.

“Up until recently we’ve been trying to take all these little setbacks on the chin but being banned from PayPal is not something we can come back from easily.”

Mr Stratton says a larger portion of their sales have come from PayPal. He said they received no warning or assistance and the lack of communication is wrong.

“This is the confusing thing,” he said. “We aren’t sure why. When we’ve contacted them.

“All they’ve said is we’ve breached their terms and conditions but haven’t been forthcoming as to what we’ve broken.

“We fully accept we may have broken their conditions but the way they have gone about it isn’t very pleasant.

“They didn’t give us any warning or assistance. We just logged on one day could no longer use the services.

“For us as a new company, a lot of the time we don’t know what we are doing, we can make mistakes, but we are being penalised heavily for it.”