Hundreds still spending more than 12 hours in A&E hospital departments


Owen Evans

Hundreds of patients are still spending more than half a day in the region’s emergency departments.

Figures released by the Welsh Government showed Glan Clwyd Hospital at Bodelwyddan recorded the worst results in Wales during February for the amount of people who spent more than 12 hours in A&E.

According to the figures, a total of 467 people spent more than 12 hours in A&E during February – 11.5 per cent of all patients who attended.

This did mark a slight improvement compared with January, where 577 people – or 13.3 per cent – spent more than 12 hours there before being admitted, transferred or discharged.

Wrexham Maelor Hospital recorded the third worst result in Wales for the amount of people spending more than 12 hours in their A&E department, with 301 people, or 6.4 per cent of the total.

This marked a worsening of performance compared with January.

The two hospitals also performed the third and fourth worst in the country for the amount of people who spent less than four hours at the hospital.

Wrexham Maelor Hospital dealt with 70.3 per cent of people within four hours, while Glan Clwyd Hospital dealt with 69.8 per cent within four hours.

This is about the same as the previous month for Wrexham, but an improvement from 65.9 per cent at Glan Clwyd.

Nigel Lee, director of secondary care for the Betsi Cadwaladr University Health Board which covers North Wales, said: “We are pleased the Emergency Department figures show some improvement.

”However, we know we have more to do to reduce demands on our emergency services, including looking at alternatives to admission and using the wide range of services in the community for advice and treatment.

“Our staff continue to work incredibly hard to deliver a high quality service and I’d like to thank them for their outstanding efforts.  

“We always prioritise patients according to their clinical priority. This means that at times some patients whose needs are less urgent can experience longer waits, despite the great efforts of nursing and medical staff working in these departments.”

Patients who do not need full emergency hospital treatment can also get appropriate advice and care from other NHS services which include the board’s minor injuries units, local pharmacists or by calling NHS Direct Wales on 0845 46 47.

“We also encourage our patients to download our ‘Live Wait Times’ Smartphone App, for iPhones and Android, which gives patients an up to date guide on how long they are likely to spend in our minor injuries units and emergency departments, as well as contact information and directions to these Units,” Mr Lee added.

See full story in the Leader

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