Bus passengers feel abandoned as routes are hit by roadworks


Staff reporter (Leader Live)

RESIDENTS said they feel abandoned after bus services they rely on have not been running for almost a week due to roadworks.

The Arriva number three and four services from Rhos to Wrexham have been affected and people from Penycae have been unable to board at their usual stop since last Tuesday due to the road being resurfaced near to Penycae Infant School.

Amanda Griffiths, 44, of Penycae, who uses the service every day, said she feels abandoned as she is unable to get to Wrexham without it.

She told the Leader: “The next bus stop is 15 minutes away from me and I’m unable to walk more than five minutes as I have a disability.

“It’s extremely difficult for me to get to town without that bus service and the prices you have to pay for a taxi is just ridiculous.

“I feel abandoned. 

“On Friday morning, as well as myself not being able to get to town, three elderly people were also stranded.

“One woman was close to tears. People rely on this service.

“People have been waiting for buses that have not been turning up because they have not been made aware.”

Pensioner Gaynor Davies, 75, of Cristionydd, Penycae, branded the bus service suspension “disgusting”.

She said: “Without that bus I cannot pick up my pension, nor can I go to the chemist to pick up my medication. Thankfully, the chemist has arranged to drop off my tablets but quite frankly this is disgusting.

“Everyone else feels the same as I do, many people rely on that bus to get to work every day.”

Ms Griffith added Wrexham Council’s Highways Department had put a sign up notifying the public that the work was due to be completed by today.

A spokesman at Wrexham Council confirmed the work was due to be completed on time.

A spokesman for Arriva Buses Wales said: “Due to resurfacing works resulting in road closures in Penycae, both service three and four are only able to run to Afon Eitha estate for the duration of the works.

“Our drivers and supervisors at the bus station are updating customers daily as the situation continues. We have also been updating social media and our customer service team should they receive any enquiries.

“It is the responsibility of Wrexham Council to update bus stop information.

“We apologise to our customers affected by the diversion and will resume our normal routes as soon as the roads are re-opened.”

See full story in the Leader

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