A CARE home is closing after being served with non-compliance notices amid concerns over residents’ dignity.
Aston Hall Care Home in Ewloe has been owned and run by husband and wife team Peter and Lucy Sargent for 30 years, but will close on September 18.
The Care and Social Services Inspectorate Wales (CSSIW) escalated enforcement action against the home earlier this month having issued two non-compliance notices following inspections in May and June.
Mr Sargent said he and his wife were “throwing in the towel” after claiming they had the finest facilities in Flintshire.
They have laid off all 16 members of staff and are finding alternative accommodation for the remainder of their 22 residents.
A report by the Care and Social Services Inspectorate Wales (CSSIW) found “no evidence to prove that people are able to exercise choice and control over how they are physically cared for” at the Deeside home.
It also noted that residents were being assisted to get up before 6.30am but not given breakfast until 9am after day staff arrived, an issue highlighted in a non-compliance notice a year earlier.
The report by Susan Thelwell stated: “This means that some people are up in excess of three hours before they are offered something to eat or drink.
“This is not acceptable practice and demonstrates that the home is run for the staff and not for the people who reside there.
“It is disappointing to acknowledge this practice is still being carried out with instruction from senior staff, despite a non-compliance notice being issued in June 2013 about the same practice.”
An inspection in May found that “overall, people living at the home were generally satisfied with the care and support offered by a group of caring staff” but went on to highlight eight areas of non-compliance, including concerns over recruitment procedures, respect for people’s privacy and dignity, systems of administering medication as well as monitoring, reviewing and improving the quality of care.
The home was also found to suffer from offensive odours by the CSSIW
But Mr Sargent, 53, said the couple were only informed about the decision to place the home on escalated measures at a meeting with Flintshire Council’s social services contract monitoring team.
“I’m not saying we’re totally innocent,” he said.
“Yes, we have our faults – but we’ve had no chance to defend ourselves. You’re convicted without a trial.
“They said the meeting was an informal meeting to discuss concerns, but whatever we’d said, it wouldn’t have made a difference.”
Mr Sargent said the couple had received overwhelming support from residents and their families.
A CCSIW spokesman said: “Care and Social Services Inspectorate Wales has been notified that Aston Hall Care Home in Flintshire will be closing.
“Flintshire Council is working closely with Aston Hall Care Home towards a planned move for people currently living in the home to ensure that their care needs continue to be met and they are safeguarded.
“CSSIW will monitor the situation closely to ensure that these changes are carried out effectively.”
A Flintshire Council spokesman said: “The owner of Aston Hall Residential Home, Peter Sargent, notified the council of his intention to close the home on August 11.
“Since then officers from the council, along with colleagues from Betsi Cadwaladr University Health Board, have been working to ensure a safe transfer of all residents within the home and to assist those who are self-funding to secure appropriate placements to meet their needs.”
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