Concerns over care at mental health hospital


Lois Hough

AN INVESTIGATION has been launched into the care of patients at a mental health hospital.

Wrexham Council and Health Inspectorate Wales (HIW) are looking into concerns about New Hall Independent Hospital in Ruabon.

The privately-owned facility on New Hall Road provides care for male patients aged 18-65, who have functional mental health disorders and mild learning disabilities.

Andrew Figiel, head of adult social care at Wrexham Council, said: “We are currently looking into the concerns raised in conjunction with the Health Inspectorate Wales.”

A spokesman for HIW said: “HIW has recently become aware of some concerns regarding New Hall Independent Hospital, Ruabon, and is working with Wrexham Social Services and the registered provider to ensure that the health and welfare of patients is safeguarded.”

New Hall has an in-house multi-disciplinary clinical team, including a consultant psychiatrist, clinical psychologist, occupational therapist and a social worker.

The hospital provides therapeutic interventions including problem solving, enhanced thinking skills and anger management groups, alongside one-to-one intervention with individuals.

A spokesman for hospital owners Mental Health Care UK said: “The safety and wellbeing of all those who use the services at New Hall Independent Hospital is our top priority at all times.

“We take any concerns of this sort extremely seriously and act upon them as a matter of urgency.

“All service users have access to an independent advocate who can assist them in raising any concerns they may have at any time. When any concern from a service user is raised, we act immediately to investigate the matter thoroughly and robustly and report it to appropriate bodies including our regulator, Health Inspectorate Wales.

“We work closely with them and any other bodies to take any action that is required.

“We have a zero-tolerance approach to any examples of inappropriate care or behaviour and strive to always provide the best care and support possible.”

See full story in the Leader

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