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Short home visits come under fire

Published date: 27 May 2014 |
Published by: Staff reporter
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A CAMPAIGN is being organised to oppose 15-minute home care visits to vulnerable elderly and disabled people in North Wales.

Organisers Care Forum Wales believe the visits deprive people of their dignity and put many of them at risk.

Support has been given by First Minister Carwyn Jones.

The organisation welcomed a Government review into the practice, which it described as intolerable, and stressed there was an urgent need for action.

Mario Kreft, chairman of Care Forum Wales, said: “It’s a growing phenomenon and it’s putting intolerable pressure on the system. We’re very concerned around appropriate commissioning for domiciliary care services.

“It is vital we commission for quality so it can be built into the services we provide and create a profession to be proud of.

“It’s unacceptable for somebody to have access simply for such a short period of time for support, and it makes it impossible for the provider to give the appropriate service. Everybody loses out.

“This is going to be a major campaign because essentially it is about championing basic human rights.”

According to Mr Kreft, people living in care homes often lost access to free primary care like physiotherapy and dentistry.

“In many places it is incredibly difficult,” he added.

“It appears people lose the right to the primary care they received when they were living at home and the authorities believe the care homes should be picking up the tab.

“Denying people access to vital services is tantamount to denying them there basic human rights.”

The First Minister said Care Forum Wales has “led the way in putting service users at the heart of its work”.

“By building a strong working relationship with the Welsh Government over the last 10 years, Care Forum Wales has provided significant support to that agenda and our commitment to continuous improvement in care provision in Wales,” Mr Kreft added.

For more news from across the region visit newsnorthwales.co.uk

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