A EPILEPTIC who was lying unconscious and bleeding in the street for an hour before paramedics turned up has slammed his treatment by the ambulance service.
Karim Andraoss, of Golftyn Lane, Connah’s Quay, feels like he was “left to die” after he suffered a fit and hit his head on the town’s Mold Road.
Mr Andraoss said it was one of the “worst days” he’d ever had and feared he could have died.
Gordon Roberts, the Welsh Ambulance Trust’s head of service for the Betsi Cadwaldr University Health Board area, said the call on Friday, February 21, was categorised as ‘serious but not immediately life-threatening’ – which requires a response within 30 minutes.
He said a paramedic in a rapid response car was allocated immediately but was diverted to a life-threatening emergency as it was making its way to Mold Road.
“When it was reported that the patient’s condition was worsening at 1.47pm, the call was then re-categorised as serious and immediately life-threatening,” he added.
But Mr Andaross is not happy with the events - which saw the 999 vehicle called at 12.53pm but not arrive until 2pm.
“It was dealt with inefficiently. I was lying in the road bleeding,” said the 54-year-old, who has suffered from severe epilepsy since he was a child.
He wants to see an improvement in ambulance response times.
“It’s just not on. It should not take an hour for an ambulance,” he said.
“I fell flat on my face. Being left there for an hour, anything could have happened. I was stuck in the middle of the road. Having to wait that long is scary.”
Mr Andraoss said he had no idea what was happening and it wasn’t until he was later told about how long he had to wait he realised how serious the situation could have been.
“You don’t know what is happening because you are unconscious,” he said.
“If it had been at night, I could have been left there without anyone knowing. It’s sickening.”
Dave Taylor, of Mold Road, Connah’s Quay, was in the Custom House pub at the time and was one of the first on the scene.
“Someone ran in the pub to say someone had collapsed,” said Mr Taylor, 67.
“I just ran out. I know Karim well and I know he suffers from fits. I held his head as he was bleeding out of his nose.
“I was very concerned.”
Mr Andraoss praised Mr Taylor and other quick-thinking residents who rushed to his aid from the Custom House.
“If it wasn’t for them, I would have lain there to bleed,” he added.