FLINTSHIRE Council spent almost £40,000 revamping its website but has seen ‘little change’ in visitor numbers since its launch.
Figures released to the Leader show the authority spent £39,950 on an overhaul of its online portal.
The website reboot took three months to complete from June to September, and was carried out by Shropshire web design company Zengenti. The full new site went live in September.
But the council’s computing boss Chris Guest said visitors to the site had not risen since.
“We have seen little change in visitor numbers since the launch of the new website, which receives 12,000 unique visitors each month,” he said.
The £39,950 spent covered licensing costs, maintenance and support, development servers, professional services and training.
Cllr Ian Dunbar, of Connah’s Quay South ward, said the site had needed to be revamped.
He said: “The website did need upgrading and I think it’s now much better. The things going on there now are what the residents of Flintshire need to know about.
“As a council, we’re trying to keep frontline services and we need to keep people informed about this. In this economy, we’ve got to look at savings everywhere.”
Flintshire Council’s head of ICT and customer services, Chris Guest, said updating the website was a council priority.
He said: “The development of a new website was a key priority for the council as set out in our 2013-14 improvement plan.
“We see the new website being key to our plans to improve and extend self service digital access to council information and services for our customers and make efficiency savings by increasing the use of the web as an alternative to more expensive face to face and phone contact.”
Mr Guest said the £40,000 investment was used to replace the council website’s content management system with a better product to reduce the level of spend on software maintenance and staff time. He said the new system allowed them to “present a far more modern look and feel” online.
“The new system was purchased in collaboration with Denbighshire and Gwynedd councils, resulting in significant savings on the normal software purchase and implementation costs,” he added.