RESIDENTS angry about a Royal Mail u-turn over a vandalised post box said they are going to fight all the way to get it reinstated.
The post box on Pen y Bryn, near Council Street, Llay, was removed after it was pushed over into a garden and damaged by vandals in May.
Despite first being told by the Royal Mail it would be reinstated, residents have since been told there are too many post boxes in the area to justify it being replaced.
Llay county councillor Terry Boland said elderly and disabled residents who live in the area are now having to walk more than 300m across the village to the nearest post box. He said the situation was “unacceptable”.
He said: “They initially said they were going to reinstall the post box but now the bottom end of the village will have no post box at all.
“There are people in their 80s and 90s that use the post box.
“The fact it was knocked down by yobs gets on my nerves because it has deprived the people here the opportunity to put their mail in the post box.
“It is not the fault of people who live here and everyone is up in arms.”
Annaliese Dove, a customer service advisor for the Royal Mail, initially wrote to Cllr Boland on May 17 to confirm “a new post box will be reinstated”, although no timescale was available.
But this stance changed when a subsequent letter to Cllr Boland in June from another customer service advisor said this would not be the case.
The letter said: “Having thoroughly investigated the matter of the post box that was removed after it was pushed into a garden a decision has been made not to replace this post box.
“I can appreciate this decision will come as a disappointment, particularly as we had initially been advised that a replacement box would be installed and so I am very sorry we are not able to do this.
“However the collections manager has looked into the usage of the two nearest post boxes and decided that another box is not needed.
“The two nearest boxes are situated in Alyn Drive and in Lavister.”
Following another complaint about the u-turn, another letter was received this week standing by the Royal Mail’s refusal to reinstate the Pen y bryn box.
The Royal Mail have said the two nearest post boxes – on Alyn Drive and Lavister – are 308 metres and 650 metres away respectively.
Cllr Boland said: “This is a service the people here need and a post box that they want.
“I am going to fight this all the way because it is a situation that is just wrong.”
He said the situation was being compounded by the Royal Mail’s decision to seal another nearby box on Ninth Avenue - putting it out of action.
Cllr Boland said: "I was also assured that the post box on Ninth Avenue would be opened, but it still remains sealed and cannot be used either."
In a ltter the Royal Mail told Cllr Boland they would be looking into the opening of the Ninth Avenue post box.